Labels:text | screenshot | rectangle OCR: TELEPHONE VS. ELECTRONIC RESPONSE TIMES 25₽ Telephone 20 electronic 20.5 211 (SIROL UIT QUAI 15 18.01 10- 11.8 13.0 9.3 7.7 System Severe loss Fection not Suggestions System Severe INS Function riot. Design or Suggestions. personmed documentation shartdown pertonmed : documentation functionally properly ertancement. Windows, OS/2 Source: Doloouest Figure 5. Telephone requests for service are nearly consistently answered more quickly than those submitted via an electronic medium such as the Web or e-mail.